Front Desk Coordinator - admin / office - administrative job employment

NYWDS; Ridgefield (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

NYWDS is seeking a Front Desk Coordinator to be the first point of contact for customers at our Ridgefield showroom. You will handle inquiries, quotes, and scheduling, ensuring a smooth-running office and a welcoming first impression.

The role requires reliability, basic computer/CRM skills, and professional communication with customers in person and by phone. This is a steady, long-term opportunity at a home improvement-focused company.

Qualifications

• Reliable — able to commit to a consistent schedule and always be on time.
• Proficient with computers, email, CRM system and basic office software.
• Professional, organized and comfortable communicating with customers in person and over the phone.
• Seeking steady, long-term employment.

Responsibilities

• Greet customers at the showroom and provide general information about products and services.
• Answer and direct phone calls, provide pricing and order status information.
• Create and send quotes, collect customer details and schedule appointments.
• Route inquiries to the appropriate department.
• Maintain a clean, organized front desk and showroom area.

Skills

Customer service

Punctuality

Professional communication

Office software

Education

No formal degree specified

Tools

CRM software

MS Office

Job description

Front Desk Coordinator - admin / office - administrative job employment

We're a home improvement company specializing in fences, sheds, and mailboxes, based in Ridgefield, CT, where we have our showroom office.

We're looking for a Front Desk Coordinator to be the first point of contact for every customer and keep our showroom office running smoothly.

A typical day includes:

• Arriving on time to our showroom office in Ridgefield, CT during our normal business hours
• Greeting and helping walk-in customers face to face — giving general info on our products and services, prices and estimates, and answering any questions
• Answering phone calls and handling the same — general info, pricing and order status — plus routing calls to the correct department
• Creating and sending quotes by email or in person, taking customer information, and booking appointments/estimates for our team
• Routing anything that needs it to the right person or department
• Keeping the front desk and showroom organized, presentable, and running smoothly

What we're looking for:

• Reliable — able to commit to a consistent schedule and always be on time
• Good with using a computer, email, CRM system, and basic office software (Word, google, email, Microsoft Windows etc.)
• Professional, organized, and comfortable talking with customers, both live over the phone & face to face at the showroom
• Someone looking for steady, long-term work