Front Desk Coordinator - admin / office - administrative job employment

Classifieds24; Ridgefield (CT); On-site; USD 32,000 - 45,000; Full time

Job summary

Classifieds24 in Ridgefield, CT is hiring a Front Desk Coordinator to be the first point of contact for customers and to keep our showroom office running smoothly.

A typical day includes greeting walk-in customers, answering phones, creating and sending quotes, booking appointments, routing requests to the correct department, and keeping the front desk and showroom organized and presentable.

Qualifications

• Reliable and dependable with a consistent schedule.
• Proficient with computers, email, CRM systems, and basic office software.
• Professional, organized, and comfortable communicating with customers in person and on the phone.

Responsibilities

• Greet walk-in customers and provide general information on products.
• Answer phone calls, route inquiries to the correct department, and provide pricing/estimates.
• Create and send quotes, collect customer information, and book appointments/estimates.
• Keep front desk and showroom organized and presentable.

Skills

Customer service

Communication

CRM familiarity

Computer literacy

Office software

Tools

CRM system

Microsoft Word

Google Workspace

Email

Job description

Front Desk Coordinator - admin / office - administrative job employment

We're a home improvement company specializing in fences, sheds, and mailboxes, based in Ridgefield, CT, where we have our showroom office.

We're looking for a Front Desk Coordinator to be the first point of contact for every customer and keep our showroom office running smoothly.

A typical day includes:

Arriving on time to our showroom office in Ridgefield, CT during our normal business hours

Greeting and helping walk-in customers face to face — giving general info on our products and services, prices and estimates, and answering any questions

Answering phone calls and handling the same — general info, pricing, and order status — plus routing calls to the correct department

Creating and sending quotes by email or in person, taking customer information, and booking appointments/estimates for our team

Routing anything that needs it to the right person or department

Keeping the front desk and showroom organized, presentable, and running smoothly

What we're looking for:

Reliable — able to commit to a consistent schedule and always be on time

Good with using a computer , email, CRM system, and basic office software (Word, google, email, Microsoft Windows etc.)

Professional, organized, and comfortable talking with customers, both live over the phone & face to face at the showroom

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Someone looking for steady, long-term work