Front Desk & Showroom Coordinator

NYWDS; Ridgefield (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

NYWDS is seeking a Front Desk Coordinator to be the first point of contact for customers at our Ridgefield showroom. You will handle inquiries, quotes, and scheduling, ensuring a smooth-running office and a welcoming first impression.

The role requires reliability, basic computer/CRM skills, and professional communication with customers in person and by phone. This is a steady, long-term opportunity at a home improvement-focused company.

Qualifications

• Reliable — able to commit to a consistent schedule and always be on time.
• Proficient with computers, email, CRM system and basic office software.
• Professional, organized and comfortable communicating with customers in person and over the phone.
• Seeking steady, long-term employment.

Responsibilities

• Greet customers at the showroom and provide general information about products and services.
• Answer and direct phone calls, provide pricing and order status information.
• Create and send quotes, collect customer details and schedule appointments.
• Route inquiries to the appropriate department.
• Maintain a clean, organized front desk and showroom area.

Skills

Customer service

Punctuality

Professional communication

Office software

Education

No formal degree specified

Tools

CRM software

MS Office

Job description

NYWDS is seeking a Front Desk Coordinator to be the first point of contact for customers at our Ridgefield showroom. You will handle inquiries, quotes, and scheduling, ensuring a smooth-running office and a welcoming first impression.

The role requires reliability, basic computer/CRM skills, and professional communication with customers in person and by phone. This is a steady, long-term opportunity at a home improvement-focused company.