Client Experience Lead: Showroom & Front Desk

The Systemcenter, Inc.; Colorado; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) Match

Employee assistance program

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

The Systemcenter, Inc. is seeking a Client Experience Coordinator to be the first point of contact for customers, visitors, vendors, and team members. You will help maintain a professional, welcoming, and organized office and showroom.

Responsibilities include greeting guests, handling calls and inquiries, coordinating meetings and events, managing the sample library, and supporting administrative tasks in a fast-paced environment. Prior experience in hospitality or reception is a plus.

Qualifications

• Excellent customer service and communication skills.
• Highly organized with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, friendly, welcoming demeanor.
• Experience in front desk, administrative or hospitality roles preferred.

Responsibilities

• Open and close the office and showroom each business day.
• Greet and assist customers, vendors, visitors, and team members.
• Answer and direct incoming phone calls and general communications.
• Assist walk-in customers with questions, orders, and documentation.
• Maintain a professional, organized office and showroom.
• Manage organization and inventory of the sample library.
• Monitor and maintain office, showroom, supplies.
• Receive, sort, and distribute mail and deliveries.
• Coordinate meeting rooms, catering, and hospitality needs.
• Support meetings, trainings, events, and employee/customer events.
• Cross-train team members for front desk coverage.

Skills

Organizational skills

Customer service

Multitasking

Communication skills

Professionalism

Independence

Tools

Microsoft Office

Job description

The Systemcenter, Inc. is seeking a Client Experience Coordinator to be the first point of contact for customers, visitors, vendors, and team members. You will help maintain a professional, welcoming, and organized office and showroom.

Responsibilities include greeting guests, handling calls and inquiries, coordinating meetings and events, managing the sample library, and supporting administrative tasks in a fast-paced environment. Prior experience in hospitality or reception is a plus.