Showroom Experience Coordinator — Design & Customer Service

Nonn's; Town of Middleton (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Job summary

Artisan Design Group (ADG), a Lowe’s company, is seeking a Showroom Coordinator to join our Middleton showroom. This full-time role reports to the Store Manager and requires strong organizational skills and attention to detail to serve customers and manage showroom operations.

Shifts are typically 1-2 Saturdays per month and one weekday evening, with time split between Middleton and DeForest locations. Prior experience in retail design environments is preferred.

Qualifications

• 6+ months of customer service experience in retail, restaurant, hospitality, or other in-person service industry.
• 6+ months experience with customer management software or application preferred.
• Education or work experience in interior design preferred.
• Familiarity with computer applications (email, spreadsheets) through previous work or school experience.
• Previous work experience using Microsoft Office applications as a daily requirement preferred.

Responsibilities

• Greet and assist all customers promptly.
• Assess customer needs and direct them to the appropriate salesperson.
• Checkout product samples to customers in accordance with company policies and procedures.
• Maintain traffic log and up’s system.
• Process payments and input basic cash and carry orders.
• Attend product knowledge and in-house training meetings with department heads as required.
• Ensure showroom clean-up prior to the store opening.
• Complete front desk closing procedures at the end of the day.
• Order replacement showroom samples as needed.
• Update showroom pricing as directed by Store Manager.
• Assist in accessorizing showroom displays.
• Assist the Store Manager in organizing samples in the showroom and creating an inviting retail environment.
• Follow and enforce all safety policies and procedures.

Skills

Customer service

English communication

Math skills

Education

Interior design education/experience

Tools

Customer management software

Microsoft Office

Job description

Artisan Design Group (ADG), a Lowe’s company, is seeking a Showroom Coordinator to join our Middleton showroom. This full-time role reports to the Store Manager and requires strong organizational skills and attention to detail to serve customers and manage showroom operations.

Shifts are typically 1-2 Saturdays per month and one weekday evening, with time split between Middleton and DeForest locations. Prior experience in retail design environments is preferred.