Showroom Coordinator

Nonn's; Town of Middleton (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Job summary

Artisan Design Group (ADG), a Lowe’s company, is seeking a Showroom Coordinator to join our Middleton showroom. This full-time role reports to the Store Manager and requires strong organizational skills and attention to detail to serve customers and manage showroom operations.

Shifts are typically 1-2 Saturdays per month and one weekday evening, with time split between Middleton and DeForest locations. Prior experience in retail design environments is preferred.

Qualifications

• 6+ months of customer service experience in retail, restaurant, hospitality, or other in-person service industry.
• 6+ months experience with customer management software or application preferred.
• Education or work experience in interior design preferred.
• Familiarity with computer applications (email, spreadsheets) through previous work or school experience.
• Previous work experience using Microsoft Office applications as a daily requirement preferred.

Responsibilities

• Greet and assist all customers promptly.
• Assess customer needs and direct them to the appropriate salesperson.
• Checkout product samples to customers in accordance with company policies and procedures.
• Maintain traffic log and up’s system.
• Process payments and input basic cash and carry orders.
• Attend product knowledge and in-house training meetings with department heads as required.
• Ensure showroom clean-up prior to the store opening.
• Complete front desk closing procedures at the end of the day.
• Order replacement showroom samples as needed.
• Update showroom pricing as directed by Store Manager.
• Assist in accessorizing showroom displays.
• Assist the Store Manager in organizing samples in the showroom and creating an inviting retail environment.
• Follow and enforce all safety policies and procedures.

Skills

Customer service

English communication

Math skills

Education

Interior design education/experience

Tools

Customer management software

Microsoft Office

Job description

Company Overview

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Description

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Job Summary

We’re looking for a Showroom Coordinator to join our team! With organization and attention to detail, the Showroom Coordinator works at the front desk of our showroom and provides excellent service to our customers with a basic understanding of our current products and retail processes. This is a full-time position reporting to the Store Manager and is scheduled during showroom hours (typically 1-2 Saturdays per month and one evening per week). Weekly shifts are typically split between our Middleton and DeForest locations. The Showroom Coordinator is the perfect gateway to building a career in interior design, store operations, customer service, commercial sales, and more!

Essential Duties and Responsibilities

• Greet and assist all customers promptly.
• Assess customer needs and direct them to the appropriate salesperson.
• Checkout product samples to customers in accordance with company policies and procedures.
• Maintain traffic log and up’s system.
• Process payments and input basic cash and carry orders.
• Attend product knowledge and in-house training meetings with department heads as required.
• Ensure showroom clean-up prior to the store opening.
• Complete front desk closing procedures at the end of the day.
• Order replacement showroom samples as needed.
• Update showroom pricing as directed by Store Manager.
• Assist in accessorizing showroom displays.
• Assist the Store Manager in organizing samples in the showroom and creating an inviting retail environment.
• Follow and enforce all safety policies and procedures.

Requirements

• 6+ months of customer service experience in retail, restaurant, hospitality, or other in-person service industry.
• 6+ months experience with customer management software or application preferred.
• Education or work experience in interior design preferred.
• Familiarity with computer applications (email, spreadsheets) through previous work or school experience.
• Previous work experience using Microsoft Office applications as a daily requirement preferred.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to handle customer payments, orders, and related financial transactions.

Physical Demands

• Ability to sit at computer monitor for extended periods throughout the day.
• Must possess the ability to stand for extended periods; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

Work Environment

• General working conditions
• Office environment
• May have to meet tight deadlines

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Equal Employment Opportunity

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [e-mail]. Only inquiries regarding accommodations will be addressed.