Showroom Coordinator

Shelby American, Inc.; Town of Middleton (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid time off

401(k) plan

Job summary

Artisan Design Group is seeking a Showroom Coordinator to join our Middleton showroom, with shifts across Middleton and DeForest locations. You will greet customers, assess needs, and direct them to the right salesperson while maintaining a welcoming retail environment.

This full‑time role reports to the Store Manager and requires 6+ months in retail with English communication skills; duties include showroom upkeep, product knowledge, and basic payments handling during showroom hours, including

Qualifications

• 6+ months of retail customer service experience.
• 6+ months experience with customer management software preferred.
• Education or work experience in interior design preferred.
• Familiarity with computer applications (email, spreadsheets).
• Previous experience using Microsoft Office daily preferred.
• Ability to lift up to 20 pounds without restriction.
• Ability to communicate in English both verbally and in writing.
• Basic math skills to handle payments and orders.

Responsibilities

• Greet and assist all customers promptly.
• Assess customer needs and direct them to the appropriate salesperson.
• Checkout product samples to customers according to policies.
• Maintain traffic log and ups system.
• Process payments and input basic cash and carry orders.
• Attend product knowledge and in‑house training meetings.
• Ensure showroom clean‑up prior to store opening.
• Complete front desk closing procedures at end of day.
• Order replacement showroom samples as needed.
• Update showroom pricing as directed by Store Manager.
• Assist in accessorizing showroom displays.
• Assist the Store Manager in organizing samples and creating an inviting retail environment.
• Follow and enforce all safety policies and procedures.

Skills

Customer service

Retail Experience

MS Office

English communication

Education

High school diploma

Tools

Customer management software

Job description

Description

Company Overview

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. That make their teams valued partners nationwide.

Job Summary

We’re looking for a Showroom Coordinator to join our team! With organization and attention to detail, the Showroom Coordinator works at the front desk of our showroom and provides excellent service to our customers with a basic understanding of our current products and retail processes. This is a full‑time position reporting to the Store Manager and is scheduled during showroom hours (typically 1‑2 Saturdays per month and one evening per week). Weekly shifts are typically split between our Middleton and DeForest locations. The Showroom Coordinator is the perfect gateway to building a career in interior design, store operations, customer service, commercial sales, and more!

Essential Duties and Responsibilities

• Greet and assist all customers promptly.
• Assess customer needs and direct them to the appropriate salesperson.
• Checkout product samples to customers in accordance with company policies and procedures.
• Maintain traffic log and ups system.
• Process payments and input basic cash and carry orders.
• Attend product knowledge and in‑house training meetings with department heads as required.
• Ensure showroom clean‑up prior to the store opening.
• Complete front desk closing procedures at the end of the day.
• Order replacement showroom samples as needed.
• Update showroom pricing as directed by Store Manager.
• Assist in accessorizing showroom displays.
• Assist the Store Manager in organizing samples in the showroom and creating an inviting retail environment.
• Follow and enforce all safety policies and procedures.

Requirements

Education, Experience & Qualifications

• 6+ months of customer service experience in retail, restaurant, hospitality, or other in‑person service industry.
• 6+ months experience with customer management software or application preferred.
• Education or work experience in interior design preferred.
• Familiarity with computer applications (email, spreadsheets) through previous work or school experience.
• Previous work experience using Microsoft Office applications as a daily requirement preferred.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to handle customer payments, orders, and related financial transactions.

Physical Demands

• Ability to sit at computer monitor for extended periods throughout the day.
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

Work Environment

• General working conditions.
• Office environment.
• May have to meet tight deadlines.

Our Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.