Showroom Administrator (1296)

Mayors Jewelers; Alpharetta (GA); On-site; USD 38,000 - 60,000; Full time

Job summary

Watches of Switzerland Group in Alpharetta, GA, is seeking a meticulous Showroom Administrator to support daily showroom operations and client services. You will handle administrative tasks, stock control, banking, and ensure compliance with audit procedures while delivering an outstanding client experience.

You'll work with a dedicated team, maintain visual merchandising standards, and assist with end-of-day procedures and training modules to stay aligned with company procedures.

Qualifications

• Proven ability to plan and organize administrative tasks.
• Solid IT literacy and familiarity with office software.
• Adaptable mindset to changing showroom needs.
• Driven, proactive approach to responsibilities.
• Strong interpersonal and communication skills with clients and colleagues.

Responsibilities

• Ensure all showroom administration aligns with company procedures.
• Engage with clients and colleagues using excellent interpersonal skills.
• Maintain professional appearance and deliver outstanding client service.
• Adhere to audit procedures for stock control, end of day paperwork, and banking.
• Manage internal stock and repair systems in line with audit controls.
• Handle inquiries and orders efficiently and courteously.
• Maintain quality housekeeping and setup in admin areas of the showroom.
• Answer and direct telephone enquiries and support training requirements.
• Support the showroom's success through proactive administration and compliance.

Skills

Planning & Organization

IT literacy

Flexibility & adaptability

Motivated & proactive

Interpersonal & communication

Job description

Job Objective

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Job Objective

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

• As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures
• You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues
• You will be well presented at all times with a positive “can do” attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom’s success!
• Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking
• Ensuring enquiries and orders are dealt with in an efficient manner
• Managing all internal stock and repair systems in line with audit procedures
• Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom
• Answering and directing telephone enquiries
• Delivering an exceptional client experience
• Completion of relevant training via e-learning
• Adhering to company dress code

Knowledge And Skills Required

• Other duties and responsibilities as assigned by management

Experience

• Watch product knowledge
• Visual merchandising skills

Skills

• Excellent planning and organizational skills
• IT literate
• Flexible and adaptable to change
• Motivated, proactive and dedicated
• Excellent interpersonal and communication skills