Administrative Associate

The Watches of Switzerland Group; BLOOMINGTON (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive earnings

Medical, dental, life & disability"

Comprehensive ongoing training

Career growth potential

Generous staff purchase discounts

Job summary

The Watches of Switzerland Group is seeking a proactive Showroom Administrator to support all showroom administration functions, ensuring adherence to company procedures and delivering top-tier client service. You will be part of a dedicated team providing consistent showroom and client support, contributing to an exceptional luxury shopping experience.

Flexibility for showroom hours, including evenings and weekends, is required to align with store operations.

Qualifications

• Ability to manage and deliver operating costs and identify efficiency improvements.
• Excellent project, planning, change and time management capabilities.
• Exceptional communication and interpersonal skills.
• IT literate.
• Highly numerate with ability to understand and analyze performance and ensure KPIs are delivered.
• Results focused, understanding what is important to the business and to the client.
• Excellent interpersonal and communication skills with the ability to work collaboratively and cross functionally with all levels of management
• Previous experience in office or retail
• Administration and Operations

Skills

Cost management

Project planning

Time management

Communication skills

IT literacy

Numeracy

Decision making

Collaboration

Administration

Job description

Job Purpose

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Schedule flexibility and availability is required to accommodate showroom hours, including evenings and weekends.

Qualifications and Experience

• Ability to manage and deliver operating costs, identifying suitable efficiency improvements.
• Excellent project, planning, change and time management capabilities.
• Exceptional communication and interpersonal skills.
• IT literate.
• Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered.
• Results focused, understanding what is important to the business and to the client.
• Excellent interpersonal and communication skills with the ability to work collaboratively and cross functionally with all levels of management
• Previous experience in office or retail
• Administration and Operations

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Rewards

In return for your commitment to excellence, we offer:

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts

For more information, please refer to the full job description attached.