Showroom Administrator (1209)

Watches of Switzerland Group PLC; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

A luxury retail group in New York is seeking a Showroom Administrator to manage showroom administration and deliver exceptional client service. The role involves adhering to company procedures, managing stock, and engaging with clients. Candidates should possess strong interpersonal skills and organizational abilities, with a passion for providing excellent customer experiences. The pay rate ranges from $50,000 to $60,000 annually, reflecting the importance of the role in ensuring smooth showroom operations.

Qualifications

• Watch product knowledge.
• Visual merchandising skills.

Responsibilities

• Ensure all areas of administration within the showroom are kept in line with company procedures.
• Use excellent interpersonal skills and passion for the business to engage with clients and colleagues.
• Manage internal stock and repair systems in line with audit procedures.
• Deliver an exceptional client experience.

Skills

Excellent planning and organisational skills

IT literate

Flexible and adaptable to change

Motivated, proactive and dedicated

Excellent interpersonal and communication skills

Job description

Job Objective

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering consistent support to the showroom and clients, with a passion for delivering excellent client service, ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

• Ensure all areas of administration within the showroom are kept in line with company procedures.
• Use excellent interpersonal skills and passion for the business to engage with clients and colleagues.
• Be well presented at all times with a positive "can do" attitude, delivering excellent client service to everyone you meet.
• Ensure all administrative tasks and related documentation adhere to Company Audit and Security procedures, including stock control, end of day paperwork, and banking.
• Ensure enquiries and orders are dealt with in an efficient manner.
• Manage internal stock and repair systems in line with audit procedures.
• Ensure quality housekeeping and efficient set up in all admin associated areas of the showroom.
• Answer and direct telephone enquiries.
• Deliver an exceptional client experience.
• Complete relevant training via e-learning.
• Adhere to company dress code.
• Perform other duties and responsibilities as assigned by management.

Experience

• Watch product knowledge.
• Visual merchandising skills.

Skills

• Excellent planning and organisational skills.
• IT literate.
• Flexible and adaptable to change.
• Motivated, proactive and dedicated.
• Excellent interpersonal and communication skills.

Compensation

Pay rate: $50,000.00 - $60,000.00 annually