Showroom Administrator (1245)

Watches of Switzerland Group PLC; Pittsburgh (Allegheny County); On-site; USD 40,000 - 50,000; Full time

Job summary

Watches of Switzerland Group PLC is seeking a Showroom Administrator in Pittsburgh, United States. In this role, you will ensure all administrative areas in the showroom adhere to company policies and provide exceptional client service. You will engage with clients and colleagues, ensuring quality housekeeping and efficient operations. Ideal candidates will have watch product knowledge, excellent planning and organizational skills, and a proactive attitude. The position offers the chance to be a key player in delivering amazing client experiences.

Qualifications

• Watch product knowledge is essential.
• Experience with visual merchandising.

Responsibilities

• Ensure all areas of administration are kept in line with company procedures.
• Engage with clients and colleagues with excellent interpersonal skills.
• Deliver an exceptional client experience.

Skills

Excellent planning and organisational skills

IT literate

Flexible and adaptable to change

Motivated, proactive and dedicated

Excellent interpersonal and communication skills

Job description

Overview

As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

• As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures
• You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues
• You will be well presented at all times with a positive “can do” attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom’s success!
• Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking
• Ensuring enquiries and orders are dealt with in an efficient manner
• Managing all internal stock and repair systems in line with audit procedures
• Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom
• Answering and directing telephone enquiries
• Delivering an exceptional client experience
• Adhering to company dress code
• Other Duties And Responsibilities As Assigned

Experience

• Watch product knowledge
• Visual merchandising skills

Skills

• Excellent planning and organisational skills
• IT literate
• Flexible and adaptable to change
• Motivated, proactive and dedicated
• Excellent interpersonal and communication skills