Shortage Control Associate — Secure Store, Flexible Hours

Burlington; Laurel (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Holiday pay

Sick time

Job summary

Burlington is hiring a Shortage Control Associate to help maintain a secure, welcoming store environment while delivering excellent customer service. You’ll monitor entrances, greet customers, and assist with shortage reduction programs to deter theft and support leadership.

Ideal candidates have 1+ year in customer service or retail, the ability to stand for long periods, and strong communication skills. Part‑time schedule with benefits such as associate discounts and more.

Qualifications

• 1+ year of experience in customer service, retail, or loss prevention.
• Ability to stand and walk for extended periods.
• Confidentiality and discretion when handling sensitive information.

Responsibilities

• Monitor store entrances and high‑risk areas to reduce theft opportunities.
• Greet customers with a warm, confident greeting and assist as needed.
• Identify and report theft incidents or suspicious activity to management.

Skills

Customer service

Communication

Attention to detail

Conflict resolution

Job description

Burlington is hiring a Shortage Control Associate to help maintain a secure, welcoming store environment while delivering excellent customer service. You’ll monitor entrances, greet customers, and assist with shortage reduction programs to deter theft and support leadership.

Ideal candidates have 1+ year in customer service or retail, the ability to stand for long periods, and strong communication skills. Part‑time schedule with benefits such as associate discounts and more.