Shop Operations Lead: Inventory, Orders & Customer Care

Motion Industries (MOT); Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Motion Industries seeks a Shop Operations Manager to oversee administrative services, inventory control, and customer support within the shop. You will coordinate between customers, sales force, shop staff, and distribution to ensure smooth operations and timely issue resolution.

You will train staff on sales systems, manage pricing per policy, handle accounts payable/receivable, prepare reports, and support order processing and delivery planning.

Qualifications

• Candidates should demonstrate strong communication and presentation abilities.
• Experience leading teams and delivering measurable business results.
• Ability to manage multiple projects and changing priorities.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales systems, databases, and related processes.
• Provides customer support including order processing, shortages, delivery dates, and price changes.
• Implements pricing per established policies and manages invoicing and collections.
• Manages Accounts Payable, inventory, and freight invoices; prepares reports.

Skills

Communication skills

Presentation skills

Leadership

Multitasking

Financial analysis

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Motion Industries seeks a Shop Operations Manager to oversee administrative services, inventory control, and customer support within the shop. You will coordinate between customers, sales force, shop staff, and distribution to ensure smooth operations and timely issue resolution.

You will train staff on sales systems, manage pricing per policy, handle accounts payable/receivable, prepare reports, and support order processing and delivery planning.