Shop Operations Lead: Inventory, Invoicing & Support

Motion Industries; Grand Prairie (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation and holiday pay

Job summary

Motion Industries in Grand Prairie, TX is seeking a Shop Operations Manager to develop, manage, and deliver support services for the shop. The role acts as a liaison between customers, the sales force, shop employees, and distribution to ensure smooth operations.

Responsibilities include maintaining shop support activities, training staff on sales systems, handling order processing, pricing, collections, accounts payable, and reporting; plus inventory control to meet annual turn goals and

Qualifications

• High school diploma or GED with 5+ years of related experience.
• Experience in customer service and shop operations is preferred.
• Strong communication and leadership skills.
• Ability to perform financial calculations and generate reports.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

Excellent communication

Leadership

Financial reporting

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Motion Industries in Grand Prairie, TX is seeking a Shop Operations Manager to develop, manage, and deliver support services for the shop. The role acts as a liaison between customers, the sales force, shop employees, and distribution to ensure smooth operations.

Responsibilities include maintaining shop support activities, training staff on sales systems, handling order processing, pricing, collections, accounts payable, and reporting; plus inventory control to meet annual turn goals and