Shop Operations Lead: Inventory, Billing & Customer Support

USA MOT Motion Industries, Inc.; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Motion Industries, a leader in industrial parts distribution, is seeking a Shop Operations Manager to oversee the shop’s administrative services, act as a liaison between customers, sales, shop staff, and distribution, and ensure smooth daily operations in Miami, FL.

The role requires strong leadership, inventory control, pricing policy enforcement, and cross-functional communication to drive service levels and financial performance.

Qualifications

• Proficient in Microsoft Office applications.
• Excellent communication and presentation skills to all levels of employees.
• Demonstrated leadership and people-management abilities.
• Experience with inventory management and turn goals.
• Ability to perform basic financial calculations and generate reports.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

MS Office

Communication

Leadership

Inventory control

Financial reporting

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Motion Industries, a leader in industrial parts distribution, is seeking a Shop Operations Manager to oversee the shop’s administrative services, act as a liaison between customers, sales, shop staff, and distribution, and ensure smooth daily operations in Miami, FL.

The role requires strong leadership, inventory control, pricing policy enforcement, and cross-functional communication to drive service levels and financial performance.