Shop Floor Leader — Inspire Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; Memphis (TN); Vor Ort; USD 22.000 - 25.000; Vollzeit

Zusammenfassung

Lush Fresh Handmade Cosmetics North America is seeking a Floor Leader in Memphis, TN. You will lead a team of sales associates, drive store sales, and ensure an exceptional customer experience on the shop floor.

Responsibilities include coaching, training, and upholding Lush brand values, including ethical sourcing and cruelty-free cosmetics. This role emphasizes leadership, teamwork, and a passion for skincare in a fast-paced retail environment.

Qualifikationen

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Aufgaben

• Drive sales and analyze results using StoreForce to coach the team.
• Lead a team of sales associates on the shop floor to meet and exceed goals.
• Deliver world-class customer experiences, including product demonstrations.
• Educate customers on Lush brand values and ethical standards in-store and at events.
• Train and coach Sales Ambassadors to improve performance and knowledge.

Kenntnisse

Customer service

Sales

Supervisory

Problem solving

Team leadership

DEIB awareness

Jobbeschreibung

Lush Fresh Handmade Cosmetics North America is seeking a Floor Leader in Memphis, TN. You will lead a team of sales associates, drive store sales, and ensure an exceptional customer experience on the shop floor.

Responsibilities include coaching, training, and upholding Lush brand values, including ethical sourcing and cruelty-free cosmetics. This role emphasizes leadership, teamwork, and a passion for skincare in a fast-paced retail environment.