Shipping & Returns Specialist – Flexible Hours

Staples, Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part time or full-time hours

Paid time off (generous)

Weekly pay

Career development program

Associate discounts on in-store and on

Discounts at retailers and restaurants

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Job summary

Staples in Cincinnati, OH is seeking a Shipping Associate to support in-store shipping and unpacked returns, helping customers and preparing packages for pickup with carriers. You’ll be part of a friendly, team-oriented retail culture, with training provided and opportunities for interview scheduling after applying.

Responsibilities include engaging customers, explaining shipping options, maintaining the shipping area, and handling online pickups and related duties as needed.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to 100 pounds.
• Strong attention to detail and multi-tasking abilities.
• Collaborative and able to work under pressure in a fast-paced environment.
• Ability to handle conflicts in a calm and cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers.
• Provide strong customer service for returns and shipping via UPS or related services.
• Engage with customers to identify shipping needs and explain options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies required to process Ship and Returns are in stock.
• Provide exceptional customer service to create a positive environment for customers.
• Use basic selling skills to engage and present solutions.
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, other duties as assigned).

Skills

Flexible schedule

Customer engagement

Lifting up to 100 lbs

Attention to detail

Team collaboration

Conflict management

Integrity and discretion

Job description

Staples in Cincinnati, OH is seeking a Shipping Associate to support in-store shipping and unpacked returns, helping customers and preparing packages for pickup with carriers. You’ll be part of a friendly, team-oriented retail culture, with training provided and opportunities for interview scheduling after applying.

Responsibilities include engaging customers, explaining shipping options, maintaining the shipping area, and handling online pickups and related duties as needed.