Shipboard Hotel Operations Lead

American Cruise Lines; Pensacola (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Travel, room and board, and uniforms provided

Job summary

A premier cruise line in Florida is seeking an Assistant Hotel Manager to support the Hotel Manager in managing onboard hotel departments. This includes supervising staff, ensuring guest satisfaction, and maintaining service quality. The ideal candidate will have at least 3 years of management experience in hospitality and a relevant degree. Additionally, the role involves working a flexible schedule onboard, dedicated to delivering superior guest experiences while leading the hotel management team.

Qualifications

• Minimum 3 years of management experience in hospitality.
• Strong organizational and communication skills are essential.
• Ability to work flexible hours and manage onboard duties effectively.

Responsibilities

• Supervise hotel management operations and staff.
• Assist in maintaining service quality and guest satisfaction.
• Ensure compliance with operational standards and procedures.

Skills

Leadership

Problem-solving

Time management

Communication

Education

Bachelor’s degree in hospitality management or related field

Tools

Microsoft Office Suite

Job description

A premier cruise line in Florida is seeking an Assistant Hotel Manager to support the Hotel Manager in managing onboard hotel departments. This includes supervising staff, ensuring guest satisfaction, and maintaining service quality. The ideal candidate will have at least 3 years of management experience in hospitality and a relevant degree. Additionally, the role involves working a flexible schedule onboard, dedicated to delivering superior guest experiences while leading the hotel management team.