Shipboard Hotel Operations Lead

American Cruise Lines; Hood River (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with match

Travel expenses covered

Job summary

A premier cruise line is looking for an Assistant Hotel Manager to join their team for the 2026 season. The role includes supervising the hotel department, ensuring service standards and guest satisfaction are met. Candidates should have a bachelor's degree in hospitality management, at least 3 years of management experience in a relevant field, and strong communication skills. The job is demanding, requiring flexibility, travel, and long hours onboard cruise ships. Competitive daily rate and benefits included.

Qualifications

• Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
• Available to travel and work a flexible schedule including long days for extended periods of time.
• US Coast Guard regulated pre-employment drug test.

Responsibilities

• Supervise the Housekeeping Manager and Guest Service Coordinator.
• Ensure all employees follow approved company procedures.
• Respond quickly to guest requests and ensure follow-through.

Skills

Organizational skills

Verbal and written communication skills

Motivational skills

Education

Bachelor’s degree in hospitality management

Military experience

Tools

Microsoft Office Suite

Job description

A premier cruise line is looking for an Assistant Hotel Manager to join their team for the 2026 season. The role includes supervising the hotel department, ensuring service standards and guest satisfaction are met. Candidates should have a bachelor's degree in hospitality management, at least 3 years of management experience in a relevant field, and strong communication skills. The job is demanding, requiring flexibility, travel, and long hours onboard cruise ships. Competitive daily rate and benefits included.