Shipboard Hotel Operations Lead

American Cruise Lines; Kalama (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Travel and room expenses covered

Job summary

A leading American cruise line seeks an Assistant Hotel Manager responsible for overseeing hotel operations aboard the vessel. This includes supervising the hotel management team, ensuring quality service, and maintaining standards for guest satisfaction. Candidates should have a Bachelor's degree in hospitality or similar, along with 3 years of management experience. This role requires flexibility and the ability to work in a fast-paced environment. Competitive daily rate and benefits offered.

Qualifications

• Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
• Available to travel and work a flexible schedule including long days.
• US Coast Guard regulated pre-employment drug test.

Responsibilities

• Supervise the Housekeeping Manager and Guest Service Coordinator.
• Monitor hotel operations and guest satisfaction.
• Ensure service delivery and staff training.

Skills

Organizational skills

Verbal communication skills

Written communication skills

Time management

Problem-solving skills

Education

Bachelor’s degree in hospitality management or Hotel & Restaurant Management

Military experience

Tools

Microsoft Office Suite

Job description

A leading American cruise line seeks an Assistant Hotel Manager responsible for overseeing hotel operations aboard the vessel. This includes supervising the hotel management team, ensuring quality service, and maintaining standards for guest satisfaction. Candidates should have a Bachelor's degree in hospitality or similar, along with 3 years of management experience. This role requires flexibility and the ability to work in a fast-paced environment. Competitive daily rate and benefits offered.