Shipboard Assistant Hotel Manager

American Cruise Lines; La Crosse (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with match

Travel, room and board, uniforms, and training

Job summary

A leading cruise line company is seeking an Assistant Hotel Manager to support the Hotel Manager in maintaining service excellence onboard. Responsibilities include supervising the hotel department staff, ensuring compliance with service standards, and delivering exceptional guest satisfaction. The ideal candidate should have management experience in hospitality, a bachelor's degree in a relevant field, and strong communication skills. The position includes a rigorous onboard schedule with competitive compensation and benefits.

Qualifications

• Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
• Available to travel and flexible schedule including long days.
• US Coast Guard regulated pre-employment drug test.

Responsibilities

• Supervise hotel management team to ensure service excellence.
• Assists Hotel Manager with duties and inspections.
• Visible to guests to ensure service satisfaction.

Skills

Organizational skills

Verbal communication skills (English)

Microsoft Office proficiency

Management skills

Training and motivating abilities

Education

Bachelor's degree in hospitality management or Hotel & Restaurant Management

Job description

A leading cruise line company is seeking an Assistant Hotel Manager to support the Hotel Manager in maintaining service excellence onboard. Responsibilities include supervising the hotel department staff, ensuring compliance with service standards, and delivering exceptional guest satisfaction. The ideal candidate should have management experience in hospitality, a bachelor's degree in a relevant field, and strong communication skills. The position includes a rigorous onboard schedule with competitive compensation and benefits.