Shift Supervisor - Travel Plaza Leader

applegreen; Brick Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen, a network of travel plazas across the Northeast and Midwest, seeks a Shift Supervisor to lead shifts and ensure high service standards. You will coach team members, enforce brand standards, and uphold food safety requirements while delivering exceptional traveler experiences.

Responsibilities include operating the POS, handling cash, opening/closing procedures, and cross-selling products. Flexible schedule and opportunities to advance are offered in a fast-paced environment.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures per policy.
• Operate POS, process payments, and follow cash handling policies.
• Ensure proper food handling procedures (wrapping, labeling, dating, stocking).
• Perform kitchen tasks including prep, thawing, cooking, packaging, cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training of new team members.
• Follow brand standards, food safety requirements, and company policies.
• Inform plaza leadership of observations or problems.
• Execute other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen, a network of travel plazas across the Northeast and Midwest, seeks a Shift Supervisor to lead shifts and ensure high service standards. You will coach team members, enforce brand standards, and uphold food safety requirements while delivering exceptional traveler experiences.

Responsibilities include operating the POS, handling cash, opening/closing procedures, and cross-selling products. Flexible schedule and opportunities to advance are offered in a fast-paced environment.