Shift Supervisor - Fast-Paced Travel Plaza Leader

applegreen; Hunker (Westmoreland County); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Flexible schedules

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Earned wage access

Education assistance

Meal discount

Pet insurance

Job summary

Applegreen seeks a Shift Supervisor to lead on-shift teams at our travel plaza locations, ensuring exceptional customer service and strict adherence to brand standards and food safety requirements.

You’ll train new hires, monitor cash handling, operate the POS, and complete opening, daily, and closing procedures. You’ll also stock, prep, and maintain equipment, while actively cross-selling products and sharing product knowledge with travelers.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with customers and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with travelers and resolving complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies.
• Operate point-of-sale (POS) system and handle cash following all policies.
• Ensure proper food handling procedures including wrapping, labelling, dating, stocking, storing, rotating, and checking temperatures.
• Perform kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment; maintain product knowledge and cleanliness.
• Assist in training of new team members and follow all brand standards and policies.

Skills

Cash handling

Shift leadership

Customer service

Job description

Applegreen seeks a Shift Supervisor to lead on-shift teams at our travel plaza locations, ensuring exceptional customer service and strict adherence to brand standards and food safety requirements.

You’ll train new hires, monitor cash handling, operate the POS, and complete opening, daily, and closing procedures. You’ll also stock, prep, and maintain equipment, while actively cross-selling products and sharing product knowledge with travelers.