Shift Supervisor & Trainer — Restaurant Ops

MOD SUPER FAST PIZZA, LLC.; Port Arthur (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Paid sick time

401(k)

Free meals

Gym discount

Counseling services

Job summary

MOD SUPER FAST PIZZA, LLC. is seeking a Shift Supervisor to lead restaurant operations, train new hires, and implement program rollouts while maintaining MOD standards and delivering exceptional guest experiences.

You will flex with restaurant needs, lead by example, and ensure a welcoming, efficient operation during shifts, driving the MOD experience for guests and team members alike.

Qualifications

• Minimum 1 year of customer service or restaurant experience.
• Proven mentor, trainer, or informal leader experience.
• Ability to prioritize and make decisions under pressure.
• Must be at least 18 years old.
• Proven ability to enforce processes and coach with compassion.
• Calm demeanor in high-volume periods.
• Food safety and/or alcohol beverage certification within 30 days of start date.
• Strong written and oral communication skills.

Responsibilities

• Lead restaurant operations during scheduled shifts and support training for new hires and program rollouts.
• Direct squad members, ensure guest experiences, and maintain MOD standards.
• Manage deployment, scheduling, and shift checklists for smooth operations.
• Oversee cash handling, refunds, and inventory as needed.
• Communicate with GM and AM for issue escalation and guidance.

Skills

Customer service

Mentor/Trainer

Decision making

18+ years old

Enforcing processes

Calming presence

Food safety cert

Communication

Job description

MOD SUPER FAST PIZZA, LLC. is seeking a Shift Supervisor to lead restaurant operations, train new hires, and implement program rollouts while maintaining MOD standards and delivering exceptional guest experiences.

You will flex with restaurant needs, lead by example, and ensure a welcoming, efficient operation during shifts, driving the MOD experience for guests and team members alike.