Shift Supervisor - Retail Leader, Customer Service Focus

CVS Pharmacy; Mission (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

CVS Health in Mission, Texas is seeking a part-time Shift Supervisor to support store management and ensure smooth operations with strong customer service. You will lead staff during shifts, supervise daily tasks, and help maintain merchandise displays and inventory in line with weekly promotions.

The ideal candidate has a high school diploma or equivalent, plus strong analytical and communication skills and the ability to work early mornings, overnights, and weekends as needed.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Analytical skills

Deductive reasoning

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma

Job description

CVS Health in Mission, Texas is seeking a part-time Shift Supervisor to support store management and ensure smooth operations with strong customer service. You will lead staff during shifts, supervise daily tasks, and help maintain merchandise displays and inventory in line with weekly promotions.

The ideal candidate has a high school diploma or equivalent, plus strong analytical and communication skills and the ability to work early mornings, overnights, and weekends as needed.