Shift Supervisor: Quality Service & Safety Leader

McDonald's; Greenland (NH); On-site; USD 55,000 - 70,000; Full time

Job summary

McDonald’s is seeking a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will lead the shift team, train crew, monitor quality and service speed, manage labor, enforce food safety procedures, document incidents, and communicate with the General Manager to continuously deliver a welcoming, high‑quality guest experience.

Qualifications

• Demonstrated leadership of shift teams in a fast-paced environment.
• Ability to maintain brand standards and deliver quality service.
• Strong knowledge of food safety and sanitation practices.
• Effective communication with team members and management.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew, assign positions, and manage floor operations.
• Monitor speed of service, order accuracy, food quality, and hospitality.
• Enforce food safety procedures and cleanliness standards.
• Communicate shift performance and issues with the General Manager.

Skills

Leadership

Team management

Food safety

Guest service

Operations oversight

Job description

McDonald’s is seeking a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, efficiency, and brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will lead the shift team, train crew, monitor quality and service speed, manage labor, enforce food safety procedures, document incidents, and communicate with the General Manager to continuously deliver a welcoming, high‑quality guest experience.