Shift Manager: Lead Fast, Safe, Guest-First Service

McDonald's Restaurants Limited; Meredith (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

McDonald’s Certified Swing Manager leads shift operations, ensuring safe, high-quality service across drive-thru, front counter, kiosk, mobile order and curbside. The role focuses on Quality, Service, and Cleanliness, aligning with brand standards while optimizing labor and guest experience.

As a hands-on leader, you direct crew, monitor speed and accuracy, enforce food safety, and coach team members. You report to the General Manager and drive continuous improvement, balancing people,

Qualifications

• Experience leading restaurant shifts and teams.
• Ability to enforce safety and brand standards.
• Strong guest service and operational oversight.
• Effective communication with leadership and staff.

Responsibilities

• Oversee daily restaurant operations during shifts.
• Direct crew, assign roles, and manage floor tasks.
• Monitor service speed, order accuracy, and hospitality.
• Ensure food safety, sanitation, and compliance.
• Coach, train staff and provide feedback.
• Report performance and incidents to General Manager.

Skills

Leadership

Shift management

Staff coaching

Food safety

Quality service

Cost control

Job description

McDonald’s Certified Swing Manager leads shift operations, ensuring safe, high-quality service across drive-thru, front counter, kiosk, mobile order and curbside. The role focuses on Quality, Service, and Cleanliness, aligning with brand standards while optimizing labor and guest experience.

As a hands-on leader, you direct crew, monitor speed and accuracy, enforce food safety, and coach team members. You report to the General Manager and drive continuous improvement, balancing people,