Shift Supervisor - Premium Chocolate Shop & Sales Coach

Lindt; Johnson Creek (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead in-store experiences and drive premium customer interactions. You will coach staff, monitor sales, and uphold Lindt standards while ensuring smooth daily operations in a fast-paced retail environment.

Responsibilities include achieving weekly/monthly sales targets, supervising team performance, handling stock, cash control, and ensuring cleanliness and compliance. Availability to work nights, weekends, and holidays is required.

Qualifications

• Prior retail experience, preferably in a specialty retail environment.
• Able to lift up to 50 pounds and perform physical tasks.
• Strong communication and leadership skills.
• Basic math and/or accounting skills.

Responsibilities

• Meet/exceed weekly, monthly, and annual sales plans.
• Coach staff to achieve store sales results and use company standards.
• Supervise operations including stock, cash handling, and POS procedures.
• Maintain store standards of cleanliness and compliance.

Skills

Sales experience

Staff training

People management

Math skills

Education

High School Diploma

Job description

Lindt USA is seeking a Shift Supervisor to lead in-store experiences and drive premium customer interactions. You will coach staff, monitor sales, and uphold Lindt standards while ensuring smooth daily operations in a fast-paced retail environment.

Responsibilities include achieving weekly/monthly sales targets, supervising team performance, handling stock, cash control, and ensuring cleanliness and compliance. Availability to work nights, weekends, and holidays is required.