Chocolate Shop Shift Supervisor - Lead Sales & Training

Lindt & Sprüngli (USA) Inc.; Kittery (ME); On-site; USD 21,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead daily store operations, coach a dynamic sales team, and deliver a premium in-store experience for every customer across Lindt Chocolate Shops.

You will drive sales against plan, supervise inventory and cash controls, train staff on product knowledge and brand standards, ensure cleanliness, safety, and exceptional service during nights, weekends, and holidays.

Qualifications

• Retail sales experience, preferably in specialty retail.
• Ability to take direction and delegate and execute through others.
• Basic math and/or accounting skills.

Responsibilities

• Achieve sales targets and support district sales plan.
• Train staff on product knowledge and sales techniques.
• Manage inventory, cash, and store standards.
• Maintain store cleanliness and compliance.

Skills

Sales experience

Leadership

Math skills

Education

High school diploma

Job description

Lindt USA is seeking a Shift Supervisor to lead daily store operations, coach a dynamic sales team, and deliver a premium in-store experience for every customer across Lindt Chocolate Shops.

You will drive sales against plan, supervise inventory and cash controls, train staff on product knowledge and brand standards, ensure cleanliness, safety, and exceptional service during nights, weekends, and holidays.