Shift Supervisor — Premium Retail Lead & Sales Coach

Lindt & Sprüngli (USA) Inc.; Wrentham (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Lindt USA is seeking a dedicated Shift Supervisor to lead a retail team and deliver a premium in-store experience for customers. You will support Store Manager in driving sales, training staff, and maintaining brand standards across product knowledge and service.

This role requires availability to work nights, weekends and holidays, with physical ability to lift up to 50 pounds and manage stock. You will monitor inventory, handle cash operations, and ensure compliance with Quality Assurance

Qualifications

• Proven sales background.
• Ability to take direction and effectively delegate and execute through others.
• Basic math and/or accounting skills.

Responsibilities

• Sales: meet/exceed sales plans and contribute to district goals.
• Staff Development: train and develop sales staff to meet standards and knowledge requirements.
• Operational Controls: maintain inventory, cash handling, QA compliance, and store cleanliness.

Skills

Sales background

Delegation

Basic math

Education

High School graduate or equivalent

Job description

Lindt USA is seeking a dedicated Shift Supervisor to lead a retail team and deliver a premium in-store experience for customers. You will support Store Manager in driving sales, training staff, and maintaining brand standards across product knowledge and service.

This role requires availability to work nights, weekends and holidays, with physical ability to lift up to 50 pounds and manage stock. You will monitor inventory, handle cash operations, and ensure compliance with Quality Assurance