Shift Supervisor — Premium Chocolate Retail Leader

Lindt; Kittery (ME); On-site; USD 21,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead a premium chocolate shop team, drive sales, ensure exceptional customer service, and uphold brand standards. You will train staff, manage daily operations, and maintain visual and product quality.

The role requires a proven retail sales background, ability to coach others, basic math skills, and the physical ability to lift up to 50 pounds. Availability nights, weekends and holidays is expected.

Qualifications

• Proven sales background.
• Ability to take direction and delegate.
• Basic math or accounting skills.

Responsibilities

• Meet/exceed sales plan and contribute to district targets.
• Train sales staff per Lindt guidelines and standards.
• Maintain inventory, cash handling, and store policies.
• Ensure store cleanliness and operational compliance.

Skills

Proven sales background

Ability to take direction and delegate

Basic math and/or accounting skills

Education

High School graduate or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead a premium chocolate shop team, drive sales, ensure exceptional customer service, and uphold brand standards. You will train staff, manage daily operations, and maintain visual and product quality.

The role requires a proven retail sales background, ability to coach others, basic math skills, and the physical ability to lift up to 50 pounds. Availability nights, weekends and holidays is expected.