Shift Supervisor - Premium Chocolate Retail

Lindt & Sprüngli (USA) Inc.; New Jersey; On-site; USD 23,000 - 25,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. seeks a Shift Supervisor to lead in-store customer experiences at Lindt Chocolate Shops in the United States. You will drive sales, develop staff, and uphold company standards while delivering a premium brand experience.

Responsibilities include achieving sales targets, training team members, and maintaining inventory controls and POS accuracy. Availability of nights, weekends, and holidays is required; compensation reflects market rates for hourly roles.

Qualifications

• Proven sales background.
• Ability to take direction and delegate and execute through others.
• Basic math and/or accounting skills.

Responsibilities

• Meet or exceed weekly, monthly, and annual sales plans and communicate the store's sales mission to staff.
• Train and develop sales staff to ensure knowledge of Lindt products and brand representation.
• Ensure operational controls and compliance with company standards.
• Assist with inventory control, shrink management, and cash handling procedures.

Skills

Proven sales background

Direction and delegation

Basic math skills

Education

High School Graduate or equivalent

Tools

POS systems

Job description

Lindt & Sprüngli (USA) Inc. seeks a Shift Supervisor to lead in-store customer experiences at Lindt Chocolate Shops in the United States. You will drive sales, develop staff, and uphold company standards while delivering a premium brand experience.

Responsibilities include achieving sales targets, training team members, and maintaining inventory controls and POS accuracy. Availability of nights, weekends, and holidays is required; compensation reflects market rates for hourly roles.