Shift Supervisor — Pizza Kitchen & Team Leadership

Papa Johns; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s in Durham, NC is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service. You will help manage operations, follow company policies, and safeguard profitability.

The role requires flexibility for long hours, including nights and weekends, with a focus on accuracy, food safety, and teamwork to maintain standards and drive results in a fast-paced restaurant environment.

Qualifications

• High School diploma or GED preferred and relevant certifications encouraged.
• Experience as a restaurant shift lead is preferred and demonstrates leadership.
• Ability to work long hours, including nights and weekends, as required.
• Must be at least 18 years old and eligible to work.

Responsibilities

• Oversee shifts and work areas to ensure high quality products and customer service.
• Ensure compliance with company policies, procedures, and systems.
• Assist in managing inventory, cash handling, and profitability targets.
• Maintain product quality, food safety practices, and overall restaurant cleanliness.
• Provide immediate feedback and resolve issues to support smooth operations.

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Must be 18 years of age or older

Job description

Papa John’s in Durham, NC is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service. You will help manage operations, follow company policies, and safeguard profitability.

The role requires flexibility for long hours, including nights and weekends, with a focus on accuracy, food safety, and teamwork to maintain standards and drive results in a fast-paced restaurant environment.