Shift Leader — Pizza Kitchen Supervisor & Growth

Papa John's USA, Inc.; Lilburn (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help maintain profitability by following company policies, controlling costs, and managing the team during busy periods.

The role requires prior restaurant experience, strong communication, and the ability to work long hours, including nights and weekends. Join a team that values quality, teamwork, and adherence to standards.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Able to work long hours including nights and weekends.

Responsibilities

• Supervises shifts and work areas to ensure high quality products and customer service.
• Ensures compliance with all company policies, procedures and systems.
• Manages shift coverage and cash handling duties.
• Maintains product quality, customer service and cost controls within standards.
• Uses company systems to monitor inventory and waste to minimize loss.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service. You will help maintain profitability by following company policies, controlling costs, and managing the team during busy periods.

The role requires prior restaurant experience, strong communication, and the ability to work long hours, including nights and weekends. Join a team that values quality, teamwork, and adherence to standards.