Shift Leader - Pizza Kitchen & Team Lead

Papa John's USA, Inc.; Lawrenceville (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and stations, ensuring high quality products and customer service to drive restaurant profitability.

You will support operations, enforce company policies, and maintain safety and accuracy. This role involves cash handling, inventory support, and working nights and weekends as needed.

Strong communication and teamwork are essential, and prior fast-food leadership experience is preferred.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Must be 18 years of age or older.
• Ability to work long hours including nights and weekends.

Responsibilities

• Adheres to station guidelines for dough management, quality, and portioning.
• Manages shift coverage and cash handling using the FOCUS System.
• Maintains product quality, customer service, and cost controls.
• Supports inventory management to minimize loss.

Skills

Shift leadership

Customer service

Food safety

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and stations, ensuring high quality products and customer service to drive restaurant profitability.

You will support operations, enforce company policies, and maintain safety and accuracy. This role involves cash handling, inventory support, and working nights and weekends as needed.

Strong communication and teamwork are essential, and prior fast-food leadership experience is preferred.