Shift Supervisor Management Trainee

CVS Health; Racine (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail pharmacy sector is seeking a Shift Supervisor Trainee. This entry-level role is designed to develop supervisory skills and provide management training, with potential for future promotion to supervisory positions. Trainees will assist in store operations, ensuring exceptional customer service while gaining hands-on experience in management activities.

Qualifications

• Minimum requirements include a high school diploma or equivalent.
• Preferred experience in retail and strong communication skills.
• Ability to work a flexible schedule including early mornings and weekends.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with questions and promote CVS service culture.
• Lead store staff in the absence of management.

Skills

Analytical skills

Communication

Deductive reasoning

Flexibility

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned tasks to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support the store management team by driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy to ensure a positive shopping experience.
   • Maintain customer/patient confidentiality.

Minimum requirements include a high school diploma or equivalent. Experience in retail, deductive reasoning, analytical skills, computer skills, and advanced communication skills are preferred. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime, is necessary.

The pay range reflects the base hourly rate or full-time salary, with actual offers depending on experience, education, location, and other factors.

About the company

CVS Health is committed to helping people on their path to better health through innovative health services, plans, and community pharmacy support. We aim to make quality care more affordable, accessible, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are available for applicants with disabilities. Contact [e-mail] or call 407-000-0000 for assistance.

All new hires must complete Form I-9 and provide proof of identity and employment eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.