Shift Supervisor Management Trainee

CVS Health; Cudahy (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee for an entry-level position aimed at developing supervisory skills. This role involves training for higher supervisory roles and includes tasks like supervising staff, ensuring customer service excellence, and maintaining store operations. Successful trainees can advance to supervisory positions, making it a great opportunity for growth.

Qualifications

• Requires high school diploma or equivalent.
• Retail experience preferred.
• Flexible to work varied shifts including early mornings and weekends.

Responsibilities

• Supervise store staff and communicate effectively.
• Assist customers with questions and handle customer relations.
• Ensure smooth store operations and oversee opening/closing procedures.

Skills

Communication

Analytical skills

Deductive reasoning

Customer service

Flexibility

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and enhancing customer loyalty through excellent service. When no manager is onsite, the supervisor leads the staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
   • Work effectively with store management and staff
   • Supervise store staff through assigning and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Minimum qualifications include a high school diploma or equivalent. Additional requirements include retail experience, deductive reasoning, analytical and computer skills, advanced communication skills, and flexibility to work varied shifts, including early mornings, overnights, weekends, and overtime as needed.

This pay range reflects the base hourly rate or salary, with actual compensation depending on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through health services, plans, and community pharmacists. We aim to make quality care more affordable, accessible, simple, and seamless, supporting overall well-being.

Notice

Talentify is an Equal Opportunity Employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.