Shift Supervisor: Lead, Train & Elevate Guest Experience

MOD SUPER FAST PIZZA, LLC.; Newcastle (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Sick Time

Paid vacation

401(k) retirement

Free pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD SUPER FAST PIZZA, LLC. is hiring a Shift Supervisor to lead restaurant operations during scheduled shifts, train new hires, and uphold MOD’s standards. You will guide the squad to deliver the best guest experience and ensure smooth daily operations.

You will mentor team members, manage shift tasks, and prioritize safety and quality while adapting to changing demands and peak periods. The role emphasizes leadership and hands-on involvement on the floor.

Qualifications

• Minimum 1 year of customer service or restaurant experience.
• Proven success as a mentor, trainer or informal leader.

Responsibilities

• Lead restaurant operations during scheduled shifts and support training for new hires and program rollouts.
• Ensure the squad meets MOD’s standards and provides standout guest experiences.
• Manage cash within the shift and handle refunds, if needed.

Skills

Customer service

Mentor / trainer

Decision making

Communication

Food safety certification

Job description

MOD SUPER FAST PIZZA, LLC. is hiring a Shift Supervisor to lead restaurant operations during scheduled shifts, train new hires, and uphold MOD’s standards. You will guide the squad to deliver the best guest experience and ensure smooth daily operations.

You will mentor team members, manage shift tasks, and prioritize safety and quality while adapting to changing demands and peak periods. The role emphasizes leadership and hands-on involvement on the floor.