Shift Supervisor: Lead the Vibe & Guest Experience

Joe & The Juice; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

$19.35+tips

Employee Discount

Health Insurance

Free coffee

Job summary

Joe & The Juice in New York, NY is seeking a Shift Supervisor to keep the store buzzing with energy. You’ll lead the shift, delegate tasks, and ensure top-notch guest experiences, while supporting the store management team in daily operations and brand standards.

You’ll mentor juice bar staff, drive sales, and maintain a clean, safe environment. If you thrive in a fast-paced setting, this role offers growth across cities and roles within our global network.

Qualifications

• 1-2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system and maintain Pink Standards.
• Team Training: Support new juicers through our training mantra: Knowledge – Training – Practice – Validation.
• Guest Experience: Lead by example with warm, memorable guest interactions and handle feedback professionally.
• Sales Focus: Track commercial targets, manage deliveries, and support store sales performance.

Skills

Supervisory experience

Organizational skills

Communication skills

Team leadership

Customer service mindset

Pressure management

Job description

Joe & The Juice in New York, NY is seeking a Shift Supervisor to keep the store buzzing with energy. You’ll lead the shift, delegate tasks, and ensure top-notch guest experiences, while supporting the store management team in daily operations and brand standards.

You’ll mentor juice bar staff, drive sales, and maintain a clean, safe environment. If you thrive in a fast-paced setting, this role offers growth across cities and roles within our global network.