Shift Supervisor: Lead the Shift & Guest Experience

Joe & the Juice; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee – duh'.

Job summary

Joe & the Juice in New York, NY is hiring a Shift Supervisor to keep the store energetic and running smoothly. You’ll lead the shift, delegate tasks, and support juicers to deliver fast, friendly, and accurate service.

You’ll focus on operations, guest experience, and a positive vibe, while upholding standards and safety. This role offers opportunities to grow within an international juice and coffee brand known for culture and people.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: manage store tasks and maintain energy on shift.
• Team Training: coach juicers through onboarding and ongoing guidance.
• Guest Experience: ensure warm interactions and high guest satisfaction.
• Sales Focus: monitor targets and support seamless service and upsells.
• Safety & Standards: uphold health, safety, and company standards.

Skills

Team leadership

Communication

Customer service

Problem solving

Job description

Joe & the Juice in New York, NY is hiring a Shift Supervisor to keep the store energetic and running smoothly. You’ll lead the shift, delegate tasks, and support juicers to deliver fast, friendly, and accurate service.

You’ll focus on operations, guest experience, and a positive vibe, while upholding standards and safety. This role offers opportunities to grow within an international juice and coffee brand known for culture and people.