Shift Supervisor: Lead the Vibe & Guest Experience

Joe & The Juice; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Free coffee

Tips on top

Job summary

Joe & The Juice in New York is seeking a Shift Supervisor to keep the store heartbeat alive. You’ll lead the shift, maintain energy, delegate tasks, and support the management team to deliver high guest experiences.

The role focuses on daily operations, cleanliness to Pink Standards, team training, guest interactions, and achieving sales targets. A proactive, people-loving leader who stays calm under pressure will thrive.

Qualifications

• 1-2 years of supervisory or team lead experience.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service and personal growth.
• Proactive, hands-on team player.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Organizational skills

Communication skills

People oriented

Proactive leadership

Job description

Joe & The Juice in New York is seeking a Shift Supervisor to keep the store heartbeat alive. You’ll lead the shift, maintain energy, delegate tasks, and support the management team to deliver high guest experiences.

The role focuses on daily operations, cleanliness to Pink Standards, team training, guest interactions, and achieving sales targets. A proactive, people-loving leader who stays calm under pressure will thrive.