Shift Supervisor - Lead the Bar & Guest Experience

Joe & the Juice / United States; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee

Job summary

Joe & The Juice is hiring a Shift Supervisor in New York to keep the store heartbeat alive. You’ll lead the shift, delegate tasks, and ensure high energy, sharp standards, and top-notch guest experiences. You’ll help juicers grow while keeping operations smooth and sales on track.

The role requires 1–2 years in a similar supervisory position, strong organization and communication, and the ability to perform under pressure in a fast-paced environment.

Qualifications

• 1–2 years of experience in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Team leadership

Communication

Customer service

Job description

Joe & The Juice is hiring a Shift Supervisor in New York to keep the store heartbeat alive. You’ll lead the shift, delegate tasks, and ensure high energy, sharp standards, and top-notch guest experiences. You’ll help juicers grow while keeping operations smooth and sales on track.

The role requires 1–2 years in a similar supervisory position, strong organization and communication, and the ability to perform under pressure in a fast-paced environment.