Shift Supervisor: Lead Teams, Ensure Quality & Profit

Papa John's International , Inc.; West Meade (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Papa John's International, Inc. is seeking a Shift Leader to supervise restaurant shifts and work areas, ensuring high quality products and outstanding customer service while supporting profitability.

The role emphasizes execution of company policies, procedures, and systems, and requires adherence to federal, state, and local laws. Strong teamwork and adaptability are essential to success.

Qualifications

• Experience leading restaurant shifts and teams.
• Focus on delivering high-quality products and customer service.
• Ability to manage shift coverage and adhere to company policies.

Responsibilities

• Supervise shifts and work areas to ensure quality and service.
• Ensure compliance with policies, procedures, laws and ethical standards.
• Support profitability through cost controls and inventory using company systems.
• Provide feedback, resolve issues, and maintain cleanliness and safety.
• Assist in cash management and meeting targets using the FOCUS System.

Skills

Shift leadership

Customer service

Quality product prep

Tools

FOCUS System

Job description

Papa John's International, Inc. is seeking a Shift Leader to supervise restaurant shifts and work areas, ensuring high quality products and outstanding customer service while supporting profitability.

The role emphasizes execution of company policies, procedures, and systems, and requires adherence to federal, state, and local laws. Strong teamwork and adaptability are essential to success.