Shift Leader: Lead Pizza Team for Quality & Profit

Papa John's USA, Inc.; Lake Wylie (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality pizza, customer service, and restaurant profitability. You will help manage operations, execute company policies, and maintain compliance with federal, state, and local laws.

The role requires coordinating stations, controlling costs, handling cash, overseeing inventory, and providing feedback to crew. You’ll work closely with the team to meet performance goals and ensure guest satisfaction in a

Qualifications

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning.
• Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System.
• Execute cash management duties.
• Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
• Ensures adequate shift coverage for restaurant.
• Provides immediate feedback and corrects problems when identified.
• Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.

Skills

Leadership

Dough management

Customer service

Cash handling

Inventory management

Food preparation

Teamwork

Job description

Papa John’s USA, Inc. is seeking a Shift Leader to supervise shifts and ensure high quality pizza, customer service, and restaurant profitability. You will help manage operations, execute company policies, and maintain compliance with federal, state, and local laws.

The role requires coordinating stations, controlling costs, handling cash, overseeing inventory, and providing feedback to crew. You’ll work closely with the team to meet performance goals and ensure guest satisfaction in a