Shift Supervisor: Food Service Ops & Team Lead

Papa John's International , Inc.; Jasper (GA); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant, ensuring high quality products and outstanding customer service.

You will help drive restaurant profitability by executing company policies and procedures, managing operations, and maintaining compliance with laws and ethical business practices. You will oversee station guidelines, ensure accurate dough management, proper portioning, and adherence to product preparation

Qualifications

• Strong leadership and supervision skills across restaurant stations.
• Customer service orientation with the ability to handle customer needs and complaints.
• Ability to coordinate team scheduling and shift coverage to meet demand.

Responsibilities

• Supervises shifts to ensure high quality products and customer service.
• Ensures compliance with company policies and all applicable laws; maintains safety and cleanliness.
• Exemplifies core values, stays adaptable and positive in a fast-paced environment.
• Ensures adequate shift coverage and provides immediate feedback to correct issues.
• Contributes to profit goals by following FOCUS system and managing inventory to minimize loss.

Skills

Leadership

Customer service

Team coordination

Food safety

Job description

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant, ensuring high quality products and outstanding customer service.

You will help drive restaurant profitability by executing company policies and procedures, managing operations, and maintaining compliance with laws and ethical business practices. You will oversee station guidelines, ensure accurate dough management, proper portioning, and adherence to product preparation