Shift Supervisor: Lead Teams, Deliver Great Service

Applegreen Travel Plazas; Long Branch (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in New Jersey is hiring a Shift Supervisor to lead on-shift teams and ensure exceptional customer service.

You'll train new hires, monitor cash handling, and uphold brand standards and food safety across the plaza. Strong leadership and cash handling experience are required, with flexibility to work days, nights, weekends, and holidays. Join a company committed to growth and employee development.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments.
• Ensure proper food handling, labeling, dating, and temperature checks.
• Train new team members and monitor cash handling compliance.
• Cross-sell and upsell products.
• Maintain product knowledge and uphold brand standards.

Skills

Cash handling

Leadership experience

Customer service

Job description

Applegreen USA Welcome Centers Central Services in New Jersey is hiring a Shift Supervisor to lead on-shift teams and ensure exceptional customer service.

You'll train new hires, monitor cash handling, and uphold brand standards and food safety across the plaza. Strong leadership and cash handling experience are required, with flexibility to work days, nights, weekends, and holidays. Join a company committed to growth and employee development.