Shift Supervisor — Customer Experience & Team Leader

Applegreen Travel Plazas; North Brunswick Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in New Jersey is seeking a Shift Supervisor to lead shifts, ensure top customer service, and maintain brand and food safety standards. You will train new team members and monitor cash handling policies.

The role requires standing for long periods, flexible schedule including nights and weekends, and a proactive, customer-focused approach. Join a company that values pace, performance and people.

Qualifications

• Cash handling experience required.
• Strong customer service skills.
• Experience as shift supervisor or in leadership role preferred.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and cash handling.
• Operate POS system and process payments accurately.
• Ensure food handling standards including labeling, dating, stocking and temperature checks.
• Assist in training new team members and adhere to brand standards.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA Welcome Centers Central Services in New Jersey is seeking a Shift Supervisor to lead shifts, ensure top customer service, and maintain brand and food safety standards. You will train new team members and monitor cash handling policies.

The role requires standing for long periods, flexible schedule including nights and weekends, and a proactive, customer-focused approach. Join a company that values pace, performance and people.