Shift Supervisor — Lead Team, Drive Service Excellence

Red Robin; Town of Orchard Park (NY); In loco; USD 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible schedules

50% discount on Red Robin food

25% for your family

Referral bonuses

401k with company match

Health insurance

Paid time off

Descrizione del lavoro

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You will lead a team, ensure guest satisfaction, and uphold brand standards while supporting profit goals.

The role offers opportunities for leadership growth, on-the-job training, and recognition for top performers. A flexible schedule including weekends and holidays is required, with eligibility for benefits as outlined by the restaurant.

Competenze

• 21+ years old
• 1 year full-service restaurant experience preferred
• Maintain high standards of cleanliness, sanitation, and food quality
• Strong leadership, interpersonal and conflict-resolution skills
• Good oral and written communication and basic math abilities

Mansioni

• Manage day-to-day restaurant operations during mid and closing shifts under supervision
• Serve as a brand ambassador to uphold equity standards and guest loyalty
• Maximize profits while ensuring product quality and restaurant cleanliness
• Provide on-the-job training and leadership development for team members

Conoscenze

Leadership

Interpersonal skills

Conflict resolution

Communication

Customer service

Formazione

High school diploma or equivalent

Descrizione del lavoro

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You will lead a team, ensure guest satisfaction, and uphold brand standards while supporting profit goals.

The role offers opportunities for leadership growth, on-the-job training, and recognition for top performers. A flexible schedule including weekends and holidays is required, with eligibility for benefits as outlined by the restaurant.