Retail Shift Supervisor - Lead Store & Community Impact

Goodwill Of Western & Northern Connecticut; Westport (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

403(b) Retirement Savings Plan

Employee discount

Vacation & Holidays

Job summary

Goodwill of Western and Northern Connecticut in Westport, CT is seeking a dedicated Shift Supervisor to manage store operations during assigned shifts, open and close the store, and lead a team to deliver excellent customer service.

You will handle cash and daily financial reports, assist customers, and maintain a clean, inviting sales floor. The role includes benefits such as a 403(b) retirement plan, paid holidays, vacation, and employee discounts.

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct team members.
• Basic math skills for cash handling and ability to operate register.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing retail store.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds.
• Completing daily documentation and financial reports.
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission.
• Performing stock duties such as merchandise rotation, hanger change, and display work.
• Recording inventory of product received (on display or returning to the warehouse).
• Maintaining a clean and neat store.

Job description

Goodwill of Western and Northern Connecticut in Westport, CT is seeking a dedicated Shift Supervisor to manage store operations during assigned shifts, open and close the store, and lead a team to deliver excellent customer service.

You will handle cash and daily financial reports, assist customers, and maintain a clean, inviting sales floor. The role includes benefits such as a 403(b) retirement plan, paid holidays, vacation, and employee discounts.