Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Walpole (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health in Walpole, MA is seeking a Shift Supervisor to lead store operations, ensure customer service excellence, and support the Store Management team when managers are off-site.

You will supervise staff, handle opening and closing procedures, assist customers, maintain displays, stock shelves, and uphold confidentiality. A high school diploma is common; 40 hours/week with some early mornings and weekends.

Qualifications

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervision abilities are essential.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff in the absence of a manager or supervisor to ensure smooth operations.
• Assist customers, resolve issues and promote CVS customer service culture.
• Price merchandise, stock shelves, and manage weekly promotional displays.
• Reset departments according to planograms and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Walpole, MA is seeking a Shift Supervisor to lead store operations, ensure customer service excellence, and support the Store Management team when managers are off-site.

You will supervise staff, handle opening and closing procedures, assist customers, maintain displays, stock shelves, and uphold confidentiality. A high school diploma is common; 40 hours/week with some early mornings and weekends.